3 Smart #Career Moves

September 28, 2019

– Strengthen Questers traits – purpose, intuition, perseverance, resilience, confidence. risk.

– Be genuine. Clarify purpose, pursue goals in harmony with purpose.

– Attend to mind, body, relationships, spirit. Continue to learn, grow. Create jobs that fit strengths.

Award-winning, Questers Dare to Change Your Job and Life, provides additional tips for advancing life career: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

Check audible version: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

Contact: carole@questersdaretochange.com; www.questersdaretochange.com

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– Identify needs, skills and other personal qualities you want met in your job.

– Redesign job to match personal qualities.

– Demonstrate skills that match desired job to company decision makers, and volunteer for projects.

Award-winning, Questers Dare to Change Your Job and Life, provides additional career and personal growth tips for advancing life career: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

Check audible ed: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

Contact: carole@questersdaretochange.com

 

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  Be honest. trustworthy, accountable, maintain confidentially

– Adhere to Golden Rule

– Work diligently, follow company policies

Award-winning, Questers Dare to Change Your Job and Life, provides additional career and personal growth tips for growing life career: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963.

Get the audible version: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

© carole@questersdaretochange.com; www.questersdaretochange.com

 

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The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office. Dwight D. Eisenhower

 Integrity is the quality of being honest, having strong moral principles, and holding one’s self to consistent standards. In ethics, integrity is regarded as the honesty and truthfulness or accuracy of one’s actions.

Integrity stems from the Latin word ‘integer’ which means whole and complete. So integrity requires an inner sense of ‘wholeness’ and consistency of character. When you are in integrity, people should be able to visibly see it through your actions, words, decisions, methods, and outcomes.

A person who has integrity is the same authentic person regardless of the situation. You can meet this person with family, friends, at athletic events, or boardroom meetings, and see a consistency in behavior, actions, and words.

Integrity is one of the fundamental values employers seek in employees. Integrity is the foundation on which coworkers build relationships, trust, and effective interpersonal relationships.

Integrity at Work

Integrity in the workplace fosters a positive workplace culture. One where there is open communication, good decision making, and a strong moral compass guiding all decisions and actions.

If you are known for your integrity, you will gain trust and respect from the people around you. People want to deal with an individual or organisation that can be trusted to follow through with what they have agreed upon. To strengthen integrity, read on.

– Know yourself. Clarify your needs, values, skills and goals. Ensure that these are not reflections of others’ expectations.

– Be Authentic. Be your genuine self all the time. Adhere to your purpose and goals.
 
– Build trusting, respectful relationships. Demonstrate you’re a team player who others can rely on. Communicate politely, honestly, and respect colleagues’ thoughts and ideas.

– Be honest. Encourage open communication between employers, employees, and co-workers. If you’re honest about dissatisfying aspects of your job, your employer may be able to improve the situation. Employers that are open about company policies and changes that affect the organization are more trustworthy from the employees’ perspective.
 
– Maintain confidentiality. In addition to facilitating integrity, confidentiality is a legal necessity. Employers and employees have an obligation to keep certain information private. Violation of privacy policies could lead to fines, penalties and possible lawsuits. Confidentiality instills trust and encourages sincere consideration of the privacy of others.
 
– Give and take credit. Accept credit for what you create, but also give credit where credit is due. Most productive, dedicated workers feel good about receiving praise or credit for their contributions.
 
– Value time. Don’t waste anyone’s time. Be prompt for meetings and projects. Being late is a form of disrespect. Stick to deadlines, schedules, and arranged set-ups.
 
– Don’t argue.  Don’t allow irrational emotional reactions to define the way you interact with the world. Learn how to disagree in a civil manner, and know when to just walk away. Do not send negative email messages or internet posts.

Give second chances. Grant others the benefit of the doubt. Don’t assume the worst. If you suspect someone of lying or cheating but they claim otherwise, trust them by giving a second chance.
 
– Adhere to the Golden Rule. The Golden Rule is a reflection of respect for others. Treating others the way you want to be treated is the core principle of the Golden Rule, and an example of integrity at work. Practicing the Golden Rule keeps offensive comments and other disturbances at bay.

– Follow company policies. Policies are designed to guide you as to the best practices. Avoid use of company’s equipment or resources for personal use.

– Work diligently. Show enthusiasm and commitment to your work. Focus on job responsibilities.

– Apologize. Don’t allow foolish pride to take precedence over rationality. Learn to say, “I’m sorry.”  This may require being the bigger person and apologizing first.
 
–  Be Accountable. Ensure your word and actions are justified, and can be explained. Define and follow through on your word or promise. Admit to and learn from mistakes. Mistakes are part of the learning process. Correct them, and move on.

– Trust your intuition. Write daily thoughts, feelings and hunches in your journal.  Attend to what you write and how you feel at the time. Note thoughts and feelings that emerge when you finish. Notice how intuitive hunches feel different from calculated ones. Take at least five minutes of quiet time every day to listen to your intuition.
 
– Lead by exampleWhen individuals lead by example, they set the foundation for appropriate workplace behavior. Leading by example improves personal awareness, sensitivity to others, and accountability.

Demonstrate humility. Don’t brag or show off what you have or have accomplished. Feel good about your accomplishments, then strive to become better.

– Strengthen altruism. Enjoy enriching the lives of those around you, even if it means sacrificing some happiness in your own life for a while.
 
– Stand up for your beliefs. Advocate what you think is the appropriate way of doing things, even if everyone else is acting differently. If you are asked to do something that’s not in harmony with your personal code of conduct, develop the courage to say no. Your integrity always keeps you on the right path. A person with integrity learns how to manage unethical or illegal temptations and winds up happier, healthier, stronger, and more successful personally and professionally.

Dwight D. Eisenhower and other folks who live with integrity are Questers.  They are described in the award winning, Questers Dare to Change Your Job and Life: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

Check audible Questers: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

 

Author Bio: Carole Kanchier, PhD, is an internationally recognized newspaper/digital columnist, registered psychologist, coach and author of Questers Dare to Change Your Job and Life.  Kanchier has taught at University of California, Berkeley and Santa Cruz, University of Alberta, and other institutions of higher learning. Dr. Kanchier is known for her pioneering, interdisciplinary approach to human potential.

Contact: Email: carole@daretochange.com; carole@questersdaretochange.com; www.questersdaretochange.com

 

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3 Smart Career Moves

September 20, 2019

– Strengthen Questers traits – purpose, intuition, perseverance, will to risk.

– Be genuine. Clarify purpose, pursue goals in harmony with purpose.

– Attend to mind, body, relationships, spirit. Continue to learn, grow.

Award-winning, Questers Dare to Change Your Job and Life, provides additional career and personal growth tips for advancing life career: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

Contact: carole@questersdaretochange.com

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© Carole Kanchier, PhD

Do you feel restless? Are you wondering what to do with your life?

My research on occupational change and job satisfaction described in award winning, Questers Dare to Change Your Job and Life, suggests growing adults experience cycles of discontent every five to ten years with the average cycle occurring every 7.5 years. https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

Although we all have our own rhythms of change, we generally proceed through alternating developmental and transition periods. Transitions are times we question who we are and where we want to go. During developmental periods we make commitments to and work toward desired goals.

Simultaneously, we experience the career cycle of entry, mastery, and disengagement. During entry, we enthusiastically learn new tasks. In mastery, we’re confident and productive. If our work is no longer challenging, we lose enthusiasm, productivity, and confidence. This disengagement stage of the occupational cycle tends to parallel life cycle transitions.

Individuals, who feel they’re no longer deriving desired rewards, may change jobs or pursue other options. Al, 40, was bored with his systems analyst job. Few job perks, parenthood, and the death of his mother, precipitated reevaluation of goals. Al decided to pursue his passion, farming.

Some adults stay with the same job, but create new challenges. Eva, a retail manager, always finds new ways of improving productivity.

Traumatic experiences such as illness tend to precipitate reevaluation. When Mark, a fast track executive, was 30, a series of jolts including political hassles and serious illness forced him to reassess goals. He decided to establish his retail business.

With an average life expectancy of 85 and growing, it’s possible to change positions or create new challenges at 40, 70, or older, and still have years of happiness. Recently widowed, Beatrice created her bookkeeping business at 89.

Are you experiencing a transition?
Answer yes or no: 1) don’t have a sense of purpose; 2) I’m often bored; 3) I’m not productive; 4) I often think of quitting my job; 5) I have few growth opportunities at work; 6) I can’t attain desired goals with current employer; 7) I’m not in good physical shape; 8) I don’t have a healthy lifestyle; 9) I have a birthday within two or three years of 0.

Six or more yes responses suggest you may in a disengagement stage of your career cycle. You may also be experiencing a life cycle transition. Where do you fit?

Take charge 
Take advantage of growth opportunities your transition provides. Reassess goals and make needed modifications.

Career and Life Stages
The Beginning Career
Late adolescence, ages 18 to 24 or older, is a critical period. Adolescents try on different roles to assess appropriate fits. Decisions they make about career and life goals affects their life careers.

During the Age-20 Developmental Period, a person’s first full-time job is undertaken. Needs for expansion, career mastery and self-motivation prevail. Little self-evaluation occurs. Lifelong patterns may be established.

The Developing Career
The Age-30 Transition, approximately ages 28–33, marks the beginning of the developing career. Values, priorities, and goals shift; a more balanced life is valued. Short- and long-range goals are pursued. Productivity, fulfillment, excitement and creativity are enjoyed. Job and other life changes may occur.

The Maturing Career
Age-40 Transition, ages 37–45, marks the beginning of the Age-40 Developmental Period. Need for job satisfaction heightens. Creative leadership peaks, and interest in guiding the young blossoms.

The Strengthening Career     
The Age-50 Transition, ages 48–53, marks the beginning of Strengthening Career. During the Age–50 Developmental Period needs for job satisfaction and a balanced life deepen. Innovative leadership and mentoring activities continue.

The Continuing Career
The Age-60 Transition, ages 58-63, leads to the Continuing Career. Many Questers in this stage tend to flourish. Many individuals explore and evaluate varied career options, including retirement and travel.

The Flourishing Career
Age-70 Transition, ages 68–73, marks the beginning of the Age-70 Developmental Period. Decisions to continue paid employment, volunteer, or pursue education or a more leisurely lifestyle, are contemplated and made.

The Enriching Career
Age-80 Transition precedes the Age-80 Developmental Period. Inspiring stories of Questers show how they continue to grow. Career advancement includes making varied contributions to humankind including social service and educational activities.

The Enduring Career
Many outstanding people did not reach their prime until 90. Dr. Helen Flanders Dunbar, psychoanalyst, and pioneer in psychosomatic medicine at Columbia University, called people in their 90’s “nimble nonagenarians.” Questers in their 90s are adaptive, authentic, and whole. Their wealth of experience, knowledge and practical skills can teach younger generations a great deal about life if they take the time to watch, listen, ask, and respect.”

The Actualizing Career
During The Age-100 Transition and the Age-100 Developmental Period, Quester Centenarians continue to be in control of their life careers. They’re involved, productive, creative, authentic, healthy and wise. Dr. Euphgraim P. Engleman, University of California San Francisco’s longest tenured professor, was going strong at 103.

As more adults live beyond 110, new attitudes toward continuing career growth and retirement are developing.

Would you like to make any changes in your attitudes and lifestyle to increase the chances you will live a long, healthy, productive life? Is there something you have always felt drawn to but have not yet pursued?

Remember, contemporary career development is a continuing quest to improve the fit between your evolving personality and developing career. Only you can establish your own rhythm of change. It is never too late!

Questers Dare to Change Your Job and Life provides information and guidelines that show how to realize your desired life career: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

Audible Questers; https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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– Recognize burnout is preventable, treatable, and a catalyst for growth.

– Respect yourself, establish your own standards of excellence, and do something challenging each day.

– Lead a balanced life, manage time, develop supportive relationships, and exercise daily.

Award-winning, Questers Dare to Change Your Job and Life, provides additional career and personal growth tips for advancing life career: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

Check audio book: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

Contact: carole@questersdaretochange.com

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Keep opinions to yourself. Don’t share personal problems.

– Clarify facts; Relay facts, not opinions.

– Give gossip a positive spin by restructuring the negative story.

Award-winning, Questers Dare to Change Your Job and Life, provides additional career and personal growth tips for advancing life career: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

Check audio book: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

Contact: carole@questersdaretochange.com

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Ace Telephone Skills

September 16, 2019

© Carole Kanchier, PhD

To ensure mastery of telephone skills, review the following periodically.

 Effective telephone skills

When making calls:

  • State your message briefly and clearly.
  • Leave your name, organization and phone number, repeating these twice, slowly and clearly.
  • Give the full name of the person for whom you’re leaving the message.
  • State the date and time of the call.
  • State whether you’ll call back or you’d like the other person to call.
  • Ask for a return call at a time you’ll be available.

When receiving calls:

  • Identify yourself.
  • Use courtesies such as “Please hold while I complete another call.”
  • Offer to take messages when you’re answering for someone.
  • Repeat the caller’s name and number to ensure they’re correct.
  • Speak in a professional manner.
  • Ensure your answering machine has a pleasant, professional and courteous message.

Questers Dare to Change Your Job and Life, by Carole Kanchier, offers additional strategies for succeeding in your life career.

The audible version is available: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

Check paperback edition: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

 

Author Bio: Carole Kanchier, PhD, is an internationally recognized newspaper/digital columnist, psychologist, coach and author of award winning, Questers Dare to Change Your Job and Life.  Kanchier has taught at University of California, Berkeley and Santa Cruz, University of Alberta, and other institutions of higher learning. Dr. Kanchier is known for her pioneering, interdisciplinary approach to human potential.

Contact: carole@daretochange.com; carole@questersdaretochange.com; www.questersdaretochange.co

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The telephone is a common business tool and its proper use is essential for career advancement.

Talking with a potential client, customer or colleague on the phone can sometimes be challenging.  Without seeing an individual’s face, messages can become muddled and meanings misinterpreted.

To strengthen telephone communication skills, ace the following:

Make a great first impression

Show the caller you’re helpful, confident, competent.

When you answer the phone, smile as you greet the person on the other end of the line.  A smile creates positive energy which translates to the person on the other end.

Speak briskly but pronounce words clearly. When you talk fast, you may sound hurried or excited, and are difficult to understand. When you speak too slowly, you may sound tired, lazy or uninterested.

Strive for an energy level that matches your normal conversation. A soft voice suggests shyness or uncertainty; a loud voice implies anger or worry. Be alert to your caller’s needs. If he’s having trouble hearing, speak louder, more slowly.

Control your rate of speech and pitch. The average individual speaks at a pace of 130 to 150 words per minute. Try to match this rate while on the phone.

Keep your voice pitch moderate. A high pitch connotes youth and may fail to suggest an authoritative image. A low pitch may sound harsh.  Find a middle ground, and vary your inflection to ensure you sound natural, interested. A monotone sounds boring, unenthusiastic.

Use the person’s name

As soon as you receive a caller or customer’s name, write it down. This will help you remember the person’s name, and will personalize the call for you.

Include it naturally throughout the conversation.  Don’t be afraid to ask them for the proper pronunciation.  Most customers will appreciate this gesture.  Get the spelling correct, too.  Callers will value the personal touch you provide with a name.

Be genuine

Avoid scripted greetings as most sound artificial, inauthentic.

When you answer the phone include the company’s name, the department, your name, and offer your assistance by giving the caller requested information. This shows you’re a professional ready and willing to be of assistance.

Provide the person with honest answers. Use positive words to ensure a pleasing exchange.  Avoid phrases such as “I don’t know,” or “I can’t do that,”  State what you can do to help, and specify how long a hypothetical task may take.

Be courteous, respectful

Always say hello and identify yourself. Ask how you can help. Use courtesy words, “Thank you for waiting.”  If you need to put the caller on hold, ask, and wait for an answer. If you need to phone back, indicate when you’ll call.

End the call positively

Ensure the caller understands the information you passed along before hanging up. Summarise your conversation.  Ask the person, “Is there any other information I can give you”  Answer any final questions the caller may have to ensure complete comprehension and satisfaction.  Also, provide information the caller may require in the future. If the caller needs to call back, share optimal contact times.

When necessary information has been shared, finish the call in a friendly manner.  Say, “Have a nice day” or, “It was a pleasure speaking with you.”  Let the caller know you’re willing to assist anytime.

Let the caller hang up first. This gives the person control of the ending as well as an opportunity to ask further questions.

Questers Dare to Change Your Job and Life, by Carole Kanchier, offers additional strategies for succeeding in your life career.

The audible version is available: https://www.audible.com/pd/Questers-Dare-to-Change-Your-Job-and-Life-Audiobook/B07VZNKGJF?asin=B07VZNKGJF&ipRedirectOverride=true&overrideBaseCountry=true&pf_rd_p=34883c04-32e5-4474-a65d-0ba68f4635d3&pf_rd_r=TN801GRP49AWQSSYMDYC1

Check paperback edition: https://www.amazon.com/Questers-Dare-Change-Your-Life/dp/1508408963

 Author Bio: Carole Kanchier, PhD, is an internationally recognized newspaper/digital columnist, psychologist, coach and author of award winning, Questers Dare to Change Your Job and Life.  Kanchier has taught at University of California, Berkeley and Santa Cruz, University of Alberta, and other institutions of higher learning. Dr. Kanchier is known for her pioneering, interdisciplinary approach to human potential.

Contact: carole@daretochange.com; carole@questersdaretochange.com; www.questersdaretochange.com

 

 

 

 

 

 

 

 

 

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